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The Towers at Lotte New York Palace

455 Madison Avenue, New York
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With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, just a 2-minute walk from 5th Avenue and 6 minutes by foot from Rockefeller Center. This luxury hotel is 0.5 mi (0.8 km) from Grand Central Terminal and 0.6 mi (0.9 km) from Times Square.

Hotel Facilities

Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Hotel Facilities

  • Elevator
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms: 176
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Braille or raised signage
  • Free area shuttle
  • Number of restaurants: 1
  • Valet parking (surcharge)
  • Number of bars/lounges: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Ballroom
  • Banquet hall
  • Reception hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways

Room Facilities

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Refrigerator
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Designer toiletries
  • Desk
  • Video-game console
  • Premium bedding
  • Separate sitting area
  • Pay movies
  • Turndown service
  • Premium TV channels
  • DVD player
  • Microwave (on request)
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Dishwasher
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Free dial-up Internet access
  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Pillow menu
  • Plasma TV
  • iPod docking station
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Braille signage
  • Hand-held showerhead
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Roll-in shower
  • Visual fire alarm
  • Telephone accessibility kit

Hotel Policies & Hotel Remarks

The Towers at Lotte New York Palace

455 Madison Avenue, New York, New York, United States of America
  • Hotel Policies
  • Check-In: 4:00 PM - 2:00 AM
  • Check-Out: 11:00 AM
  • Pets
  • Pets allowed
  • Pet maximum weight in kg is: 11
  • Pet maximum weight in lb is: 25
  • Only dogs are allowed
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards
  • Miscellaneous
  • No cribs (infant beds) available
  • Description
  • With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, just a 2-minute walk from 5th Avenue and 6 minutes by foot from Rockefeller Center. This luxury hotel is 0.5 mi (0.8 km) from Grand Central Terminal and 0.6 mi (0.9 km) from Times Square.

    Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 42-inch plasma televisions with cable programming provide entertainment. Bathrooms have designer toiletries and hair dryers.

    Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

    Stop by the hotel's restaurant, Pomme Palais, for lunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekends from 6:30 AM to noon for a fee.

    Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted

    Front desk staff will greet guests on arrival.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.

    • Fee for cooked-to-order breakfast: approximately USD 16–26 per person
    • Covered valet parking fee: USD 90 per day (in/out privileges)
    • Pet fee: USD 125 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 75.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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